Terms of Services

Effective Date: 01/15/2024

Order Confirmation: Once an order is placed, a confirmation email will be sent to the buyer with the details of the order.
Processing Time: Orders are typically processed within 5 business days from the time of order placement. Processing times may vary depending on product availability and order volume.
Order Minimums: Wholesale orders must meet a minimum order quantity or value of [Insert minimum order requirements] to qualify for wholesale pricing.

Shipping Time: After the order has been processed, it will be shipped within 5 business days. Shipping times vary depending on the destination, and tracking information will be provided upon shipment.
Shipping Methods: We use reliable shipping carriers, including [List of shipping carriers, e.g., UPS, FedEx, DHL], to fulfill orders. The carrier choice will depend on the destination and size of the order.
Shipping Costs: Shipping fees are calculated based on the destination, order size, and weight. Customers will be notified of shipping costs at the time of checkout. [Optionally, include any shipping promotions like free shipping over a certain order value.]

Delivery times will vary based on the destination. Typically, delivery will take between 10-14 business days after shipment for domestic orders, and 2-3 weeks for international orders. Please allow additional time for remote areas or high-volume seasons.

Order Modifications: If you need to make changes to your order (such as modifying the quantity or shipping address), please contact us as soon as possible. We can accommodate changes before the order is processed, but once the order is shipped, we cannot make adjustments.
Order Cancellations: Wholesale orders can be canceled within 24 hours of placement. After this period, cancellations may not be accepted, especially if the order has already been processed or shipped.

Damaged or Defective Products: If products arrive damaged or defective, please contact us within 30 business days to initiate a return or exchange. A photo of the damaged goods may be required.
Non-Defective Returns: Wholesale products are generally not accepted for return unless there was an error in fulfillment or the items are defective. If returns are accepted, they must be in unused and resalable condition, and shipping costs for returns may be the responsibility of the buyer.
Restocking Fees: Some returns may incur a restocking fee of 5% of the total order value.

Payment Methods: We accept payment via [List accepted payment methods, e.g., credit card, wire transfer, etc.].
Payment Terms: Payment is due at the time of order, unless otherwise agreed upon. Net terms (e.g., Net 30 or Net 60) may be available for established wholesale accounts. Contact us for more details.

If a product is out of stock, we will notify you as soon as possible and provide an estimated restock date. You may choose to either wait for the product to become available or cancel the item from your order.

Customs and Duties: International orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the buyer. These fees are determined by the customs office of the destination country.
International Shipping: Delivery times for international orders may vary, and customs processing can cause delays.

For any questions or concerns regarding your wholesale order, please reach out to our customer service team at:

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